The Communication Platform as a Service (CPaaS) market has become a cornerstone in today’s digitally connected ecosystem. CPaaS enables companies to embed real-time communication capabilities such as voice, video, SMS, and chat directly into their existing software platforms and applications using application programming interfaces (APIs) https://www.lereneo.org/group-page/tokyo-property-insig-group/discussion/a165adb5-b1b6-415e-a832-4e85487083d1