Hi Lisa, We're sorry to hear you've had a poor encounter. We're usually in search of means to further improve. Could you deliver extra details via our feedback variety? We stay up for Listening to from you! Eladio Ondricka3 Mar 2025, Confirmed purchase the look is smooth & sensible; suits https://augustmxgnv.bloggadores.com/36225272/new-step-by-step-map-for-portable-pet-water-bottle